In this past week, I closed both my Mint and Personal Capital accounts. I had thought of keeping those accounts, but a few annoyances pushed me over the edge.
- You can’t hide an account that is now “closed”. If you delete that account, you lose all of its history. This meant I had a bunch of accounts still showing up on my account list, with red exclamation marks, with nothing I can do about it.
- Every time I synced my main bank account, I was forced to enter in my two-factor authentication code. Frustrating when I wanted to quickly look at the “state of the world.”
- I’m not too impressed with their investment tools, which is supposed to be their defining feature. I actually found it difficult to track how my investment accounts were doing over time and what balance increases were contributions vs. actual gains.
- Mint has an incredibly annoying bug where Fidelity 401k accounts essentially double their account balance, with this additional amount showing up in the investment reports as “cash.” Mint acknowledged this bug but says they cannot provide any timeframe for an fix. You would think one of if not the largest 401k providers would be high on their priority list.
- Investment tracking is incredibly poor. I can’t find a YTD status.
- Their interface always feels slow and heavy.
As replacements, I continue to use YNAB for all things budgeting and I have built several spreadsheets for tracking Net Worth, Retirement Contributions, and other related stuff. In sort, I replaced Mint and Personal Capital with slightly manual but 100% in my control processes.